Skip to content
Text Only View
Home Swap Direct
(this link will open in a new window)
Frequently Asked Questions
Here you will find answers to the most frequent questions we get asked.
If you cannot find an answer to your question you can contact us by clicking
Select your question here
Why do I need to be a member before I can bid?
What if I have difficulty filling in the membership form?
What are housing bands?
What if I am not happy with the band I am in?
Will I have to renew my membership?
What is a bidding cycle?
How do I decide which property I am interested in?
Are all council properties advertised?
How will I know if I have been successful?
What checks will be carried out?
What happens if I am successful for more than one bid?
Being made an offer?
What if I don't like the property once I've been to view it?
I have accepted an offer of a property – what happens next?
What will the property be like when I move in?
Site powered by