choose 'n' move

Accessibility statement for Choose n Move

This accessibility statement applies to:

• the council social housing website at www.choosenmove.org.uk/

This website is run by Kirklees Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• change colours, contrast levels and fonts using browser or device settings
• zoom in up to 400% without the text spilling off the screen
• navigate most of the website using just a keyboard
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We are also working hard to make the website wording as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website aren't fully accessible:

• this website is not designed for mobile
• you cannot modify the line height or spacing of text
• most older PDF documents are not fully accessible to screen reader software
• pages require zooming and 2d scrolling on small screens

What to do if you can't access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille contact:

• Email Digital.Services@kirklees.gov.uk 
• Phone 01484 221000

We'll consider your request and get back to you in 5 working days.

Reporting accessibility problems with this website

We're always looking to improve the accessibility of this website. If you find any problems that aren't listed on this page or think we're not meeting accessibility requirements, contact:

• Email Digital.Services@kirklees.gov.uk 
• Phone 01484 221000

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS) .

Technical information about this website's accessibility

Kirklees Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Disproportionate burden

Navigation and accessing information

It's not always possible to change the device orientation from horizontal to vertical without making it more difficult to view the content. It's not possible for users to change text size without some of the content overlapping. We've assessed the cost of fixing the issues with navigation and accessing information. We believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. We will make another assessment when the supplier contract is up for renewal, likely to be in March 2024.

Many of our older PDFs and Word documents don't meet accessibility standards - for example, they may not have been created so they're accessible to a screen reader.

We understand that the regulations don't require us to fix PDFs or other documents published before 23 September 2018 if they're not essential to providing our services.

Preparation of this accessibility statement

This statement was prepared on 21 November 2023. It was last reviewed on 27 November 2023.

How we tested this website

This website is tested daily. The test is carried out by Kirklees Council.

We use this approach to testing:

• We test our web pages and documents daily using an automated testing tool. The results are recorded and accessibility issues which are found are fixed.